Assistance to Employee Caregivers Good for Everyone’s Bottom Line

Published in Woonsocket Call on June 11, 2017

Days ago, AARP and the Respect a Caregiver’s Time Coalition (ReACT) released a report detailing innovative practices and policies of 14 organizations to support their employees with caregiver responsibilities. With the graying of America, supporting caregiver employees should be considered “a potentially new weapon” to attract or retain talented employees, say the researchers, by flexible work arrangements and paid leave policies. And there will be a need for this support.

It is estimated that of the 40 million unpaid family caregivers in the U.S., 60 percent are employed. According to the National Alliance for Caregiving (NAC) and AARP Public Policy Institute, nearly 25 percent of all family caregivers are millennials, and 50 percent are under the age of 50. This means that the growing number of family caregivers in the workforce is an issue that all employers will face. The NAC/AARP research also revealed that 61 percent of working caregivers must make workplace accommodations including modifying hours, taking a leave of absence, choosing early retirement or turning down a promotion.

Report Cites Best Practices to Support Employee Caregivers

The 14 case studies in the new report, “Supporting Working Caregivers: Case Studies of Promising Practices,” include well-known organizations from both the for-profit and nonprofit sectors, and both large and small employers. They represent a broad set of industries, including financial services, health care, higher education, home care, management consulting, media, and technology.

There is “no one size fit all” solution to meeting the needs of employee caregivers, say the researchers. But, even with the diversity of the 14 participating organizations “there is clear evidence of promising practices” identified through these interviews, they note.

Researchers gleaned best practices from 14 nonprofits and for profits (from very large employers with over 200,000 workers to ones with less than 200 workers), detailing in the report released on June 8, 2017, how these organizations assist their caregiver employees. These companies provide a broad array of information resources and referrals, flexible work arrangements, paid time off for caregiving, emergency backup care, and, in some cases, high-touch counseling and care management advice.

“Family caregivers juggle their loved one’s needs with their own personal and professional goals every day. AARP hopes this report will encourage more employers understand caregiving and support their employees’ success,” said Nancy LeaMond, executive vice president and chief advocacy and engagement officer in a statement. AARP sponsored the 49-page report.

According to researchers, interviews with business and human resources executives from the profiled organizations indicated that time and flexibility are what matter most to employees when it comes to balancing work and caregiving. Close to half of the employers interviewed provide paid time off for caregiving as well as emergency backup care and flexible work arrangements.

All offer employee caregivers a combination of information resources, referral services and advice by phone. Most provide resources online, typically through an employee assistance program (EAP) or an intranet portal. More than half offer phone consultations or 24/7 expert hotlines. Several interviewees stressed the value of providing on-site, independent eldercare consultants, noting that employees appreciate both the convenience and the respect for their privacy.

“ReACT represents a cross-sector employer effort to raise awareness of and spur action to meet the challenges millions face every day while taking care of an older loved one,” said Drew Holzapfel, convener of ReACT, in a statement. “It’s exciting to see how leading organizations are showcasing the value of employee caregivers’ dual roles at home and in the office.”

Organizations Give Thumbs Up to Assisting Employee Caregivers

Interviewees at the participating organizations were not shy in explaining the importance of offering caregiver assistance to employees.

Michelle Stone, Fannie Mae’s Work-Life Benefits Senior Program Manager, says, “We have been asked, ‘How can you afford to do this?’ Our response is, ‘How can we afford not to?’ The program helps our company and our employees save time and money, and the return on investment is substantial.”

Michelle Martin, Vice President, Human Resources Specialty Services, CBS Corporation, states, “Our hope is to fill the gaps in support along the continuum of care so that employees not only have what they need to care, but also the peace of mind to do so without worrying about their job.”

“At Allianz Life, we like to say, ‘we’ve been keeping promises to our employees and customers since our founding.’ Nothing matters more than our employees and we work every day to provide them with benefits that allow for work-life balance and peace of mind,” says Suzanne Dowd Zeller, Chief Human Resources Officer.

Adds Audrey Adelson, manager of work-life, Emory University, “Our program is based on a continuum of care model, designed to support not only entrenched caregivers, but also those who anticipate becoming a caregiver and those whose caregiving responsibilities have ended and are beginning to move beyond caregiving.”

AARP Rhode Island Champions Caregiving Temporary Disability Insurance

Most employers recognize that some of their best workers are not at their best when they are caregivers in crisis for feeling the onset of burnout,” AARP Rhode Island State Director Kathleen noted. “One of the reasons is that most employers and their human resources managers respond to the needs of caregivers is because they are not far removed from caregiving if not caregivers themselves. They know that caregiving responsibilities sometimes must take precedence over work. And they understand that what is good for the caregiver is also good for their business.

“In Rhode Island, caregiving temporary disability insurance – legislation championed by AARP – gives caregivers paid leave to attend to caregiving tasks or as respite when a break from work benefits all concerned. Employers should assess their policies and give thought to the importance of supporting their caregiving employees’ success. This is true of businesses large and small and non-profits as well. These bosses can start by simply asking themselves what their expectations would be if they were an employee.”

Rhode Island CEOs might consider obtaining a copy of this report, passing the document to Human Resources for review and ultimate implement of eldercare policies. Stressed employee caregivers will appreciate any assistance they can get to help them in their caregiving responsibilities. But, this makes good business sense, too. Assisting employee caregivers will increase employee productivity, improving the company’s bottom line.

To read the full report, go to:
http://respectcaregivers.org/wp-content/uploads/2017/05/AARP-ReAct-MASTER-web.pdf

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Freelance Economy Can Be Powerful Economic Engine

Published in Pawtucket Times on June 22, 2015

Last week, it took three days for Sign Painter Jayson M. Salvi to put the final touches on the façade of the Camera Werks on Hope St.   As he sat on the pavement printing the signage, passerbuyers would stop and chat, admiring his craft.

For the 41-year-old Salvi, his passion for sign painting began in high school, ultimately continuing in his eight year stint in the U.S. Navy.  Salvi says that he usually ended up painting logos and signs on doors wherever he was assigned.

With an honorable discharge from the Navy in 2000 and a degree in business administration he earned at Norfolk University while serving in the military, Salvi came to Providence to be near family.  He began his sign painting business at the former Providence-based Tazza Restaurant after an unsuccessful venture in the candle making business, followed by several retail jobs.  Word of mouth advertising about his artistic talent led to more freelance painting opportunities at the Trinity Brew House, RISD’s Second Life, a nonprofit student run recycling material center, and the Camera Werks, to name a few.

Working a full-time retail job pays for his health insurance, for him and his wife, Kate, a self employed photographer and card designer.     Salvi estimates that he pulls in around $30,000 a year from his freelancing.  “Try buying a Cadillac with that,” he says.  But in a blink of an eye he would leave retail forever to make a living from full-time sign painting, he says. “Self employed people do whatever they need to do to pay the bills to do the things they love to do,” he says.

Spotlight on Rhode Island Freelances

According to federal census data released last month, Salvi and his wife join over 73,700 sole proprietors in Rhode Island who earned a total of over $3.3 billion in annual income. These Ocean State residents are self-employed, sole proprietors, freelancers, independent contractors and non-employee small businesses, says Olon Reeder, of Olon Reeder Associates, a public relations consulting firm that represents self employed clients.  .

The federal census data, culled from 2013 sole proprietor income tax filings from the U.S. Internal Revenue Service, indicate that the top work performed by Rhode Island’s self employed workers included Professional/Technical/Scientific services; Other Non-Governmental services; Real Estate; Construction; and Health and Social services, says Reeder.

Reeder, 56, states that despite an improving jobs market in Southern New England [the latest state unemployment numbers drop to 5.9 percent, the lowest since 2007], it’s still very difficult for many unemployed Rhode Islanders to get back to full-time work.  But, the Ocean State has been able to maintain stable job growth, in particular, the state’s freelance workforce, says the North Providence resident and businessman.

Reeder, who has been a public relations consultant for almost 28 years, notes that many sole proprietors active in Rhode Island are “baby boomers” aged 50 and over that are turning to freelance work full time because they were laid off from regular work or early retirees; are encoring into lifelong ambitions they feel are essential in the marketplace; or are working for themselves out of necessity due to long term unemployment.

Nationally, the latest Census Data figures report that for 2013 there were 23 million Americans working solo earning $1 trillion in receipts, that’s up from 2011 figures, which showed at that time there were only 22.5 million people who worked for themselves and collectively earned at that time $989.6 billion, says Reeder..

”The latest figures, from 2013, also show that Rhode Island’s sole proprietors had receipts of $3.3 billion.,” Reeder adds, noting that when compared to similar numbers from 2011, self employment increased by 700 jobs over the last three years (over 200 annually) and income went up by $2 million over the last three years (over $300 thousand annually).

Interestingly, next door in Massachusetts, self employment went dramatically down in the “Bay State,” as Federal figures indicated that only 263,500 freelance workers in 2013, compared to the 471,800 solo workers employed in 2011. Earnings for Massachusetts independents also fell in 2013, with only $15.2 million in receipts, compared to $24.4 million in 2011, he said.

“Finally, Rhode Island has something we do best when it comes to our self-employed workers,” he says, noting that the state now rates better than its next door neighbor. “It’s something we can boast about,” he says.

Self-Employed, an Economic Engine

State and local politicians tend to focus their energy on attracting large companies to the state [like 38 Studios], but tend to ignore the self-employed, charges Reeder, a long time tireless and passionate advocate for self-employed workers.  “The self employed are a powerhouse that can no longer be ignored and must be reckoned with,” he says.

“Rhode Island’s self employed are a best kept secret that need to be taken advantaged of to improve our state’s long tern economic development and quality of life,”  says Reeder.  “Very few businesses create over 200 jobs a year and pay per capita per sole proprietor an average of over $44,000 a year. This is how the freelance economy is changing our lives,” he says.

With the ending of this years’ legislative session, Reeder calls on lawmakers to look down the road to investing in state’s self-employed work force.  Usually the General Assembly tackles the tax code to make it more business-friendly for large corporations or targeted industries without considering providing incentives or tax incentives to the state’s self employed.

Like previous years, Reeder opposes any revisiting of placing fees or expansion of sales taxes on services provided by the self-employed.   “There must be a level playing field for all business,” he says, ‘everyone should be treated equally.”.

Reeder believes Rhode Island has become a leader in growing its free lance work force and this could just become a powerful economic engine to revitalize the state’s  sputtering economy.

Herb Weiss, LRI ’12, is a Pawtucket-based writer covering aging, health care and medical issues.  He can be reached at hweissri@aol.com.

 

 

GAO Study Reports New Trends Push Older Women into Poverty

Published in Pawtucket Times, March 7, 2014

Following on the heels of a Government Accountability Office (GAO) report released last week on March 5, the U.S. Senate Special Committee on Aging held a hearing to put a Congressional spotlight on the alarming increase of older Americans becoming impoverished.  The GAO policy analysts concluded that a growing number of the nation’s elderly, especially women and minorities, could fall into poverty due to lower incomes associated with declining marriage rates and the higher living expenses that individuals bear.

As many as 48 percent of older Americans live in or on the edge of poverty. “While many gains have been made over the years to reduce poverty, too many seniors still can’t afford basic necessities such as food, shelter and medicines,” said Aging Committee Chairman Bill Nelson (D-FL).

Senate Aging Committee Looks at Income Security for Elders

Policy experts told Senate lawmakers on Wednesday that millions of seniors have been spared from abject poverty thanks to federal programs such as Social Security, Medicaid, Medicare, SSI, and food stamps.  The testimony contrasted with the picture painted by House Budget Committee Chairman Paul Ryan (R-WI) earlier this week, who produced a report that labeled the federal government’s five-decade long war on poverty a failure.

Appearing before the U.S. Senate Special Committee on Aging, Patricia Neuman, a senior vice president at the Henry J. Kaiser Family Foundation, stressed the importance of federal anti-poverty programs.

“Between 1966 and 2011, the share of seniors living in poverty fell from more than 28 percent to about 9 percent, with the steepest drop occurring in the decade immediately following the start of the Medicare program,” said Neuman.  “The introduction of Medicare, coupled with Social Security, played a key role in lifting seniors out of poverty.”

Neuman’s remarks were echoed by Joan Entmacher of the National Women’s Law              Center, who credited food stamps, unemployment insurance and Meals on Wheels, along with Social Security, for dramatically reducing poverty among seniors.  The report was highly critical of many programs designed to help the poor and elderly saying they contribute to the “poverty trap.”  Ryan and other House lawmakers have long proposed capping federal spending and turning Medicaid, food stamps and a host of other programs for the poor into state block grants.

Older Women and Pension Benefits

GAO’s Barbara Bovbjerg also brought her views to the Senate Select Committee on Aging hearing. Bovbjerg, Managing Director of Education, Workforce, and Income Security Issues, testified that the trends in marriage, work, and pension benefits have impacted the retirement incomes of older Americans.

Over the last five decades the composition of the American household has changed dramatically, stated Bovbjerg, noting that the proportion of unmarried individuals has increased steadily as couples have chosen to marry at ever-later ages and as divorce rates have risen.  “This is important because Social Security is not only available to workers but also to spouses and survivors.  The decline in marriage and the concomitant rise in single parenthood have been more pronounced among low-income, less educated individuals and some minorities,” she says.

As marriage and workforce patterns changed, so has the nation’s retirement system, adds Bovbjerg.  Since 1990, employers have increasingly turned away from traditional defined benefit pensions to defined contribution plans, such as 401(k)s, she says, this ultimately shifting risk to individual employees and making it more likely they will receive lump sum benefits rather than annuities.

These trends have affected retirement incomes, especially for women and minorities, says Bovbjerg, that is fewer women today receive Social Security spousal and survivor benefits than in the past; most qualify for benefits on their own work history. While this shift may be positive, especially for those women with higher incomes, unmarried elderly women with low levels of lifetime earnings are expected to get less from Social Security than any other demographic group.

According to Bovbjerg, these trends have also affected household savings Married households are more likely to have retirement savings, but the majority of single-headed households have none. Obviously, single parents in particular tend to have fewer resources available to save for retirement during their working years.  With Defined Contribution pension plans becoming the norm for most, and with significant numbers not having these benefits, older Americans may well have to rely increasingly on Social Security as their primary or perhaps only source of retirement income.

Inside the Ocean State

Although the GAO report findings acknowledge a gender-based wage gap that pushes older woman into poverty, Maureen Maigret, policy consultant for the Senior Agenda Coalition of Rhode Island and Coordinator of the Rhode Island Older Woman’s Policy Group, observes that this inequity has been around since the 1970s when she chaired a legislative commission studying pay equity. “Progress in closing the gender wage gap has stagnated since 2000 with the wage ratio hovering around 76.5 percent”, she says.

GAO’s recent findings on gender based differences in poverty rates are consistent with what Maigret found researching the issue for the Women’s Fund of Rhode Island in 2010.  She found that some of the differences in the Ocean State can be attributed to the fact that older women are far less likely to be married than older men.  Almost three times as many older women are widowed when compared to men.

Maigret says that her research revealed that older women in Rhode Island are also less likely to live in family households and almost twice as likely as older men to live alone. Of those older women living alone or with non family members an estimated one out of five was living in poverty. For Rhode Island older women in non-family households living alone, estimated median income in 2009 was 85% that of male non-family householders living alone ($18,375 vs. $21,540).

Finally, Maigret’s report findings indicate that around 11.3 percent of older Rhode Island women were living below the federal poverty level as compared to 7.3 percent of older men in the state. Older women’s average Social Security benefit was almost 30 percent less than that of older men and their earnings were only 58 percent that of older men’s earnings.

             There is no getting around peoples’ fears about outliving their savings becoming a reality if they live long enough,” said AARP Rhode Island State Director Kathleen Connell. “One thing that the latest statistics reveals [including the GAO report] is the critical role Social Security plays when it comes to the ability of many seniors to meet monthly expenses. Social Security keeps about 38 percent of  Rhode Islanders age 65 and older out of poverty, according to a new study from the AARP Public Policy Institute.”

“Nationally, figures jump off the page,” Connell added. “Without Social Security benefits, 44.4 percent of elderly Americans would have incomes below the official poverty line; all else being equal; with Social Security benefits, only 9.1 percent do, she says, noting that these benefits lift 15.3 million elderly Americans — including 9.0 million women — above the poverty line.”

“Just over 50 percent of Rhode Islanders age 65 and older rely on Social Security for at least half of their family income—and nearly 24 percent rely on Social Security for 90 percent of their family income” states Connell.

             “Seniors trying to meet the increasing cost of utilities, prescription drugs and groceries would be desperate without monthly Social Security benefits they worked hard for and planned on. As buying power decreases, protecting Social Security becomes more important than ever. Older people know this; younger people should be aware of it and become more active in saving for retirement. Members of Congress need to remain aware of this as well,” adds Connell.

Kate Brewster, Executive Director of Rhode Island’s The Economic Progress Institute, agrees with Maigret that older women in Rhode Island are already at greater risk of poverty and economic security than older men.   “This [GAO] report highlights several trends that make it increasingly important to improve women’s earnings today so that they are economically secure in retirement.  Among the “policy to-do list” is shrinking the wage gap, eliminating occupational segregation, and raising the minimum wage. State and federal proposals to increase the minimum wage to $10.10 would benefit more women than men, demonstrating the importance of this debate to women’s economic security today and tomorrow.”

House Speaker Gordon Fox is proud that the General Assembly in the last two legislation sessions voted to raise minimum wage to its current level of $8 per hour.  That puts Rhode Island at the same level as neighboring Massachusetts, and we far surpass the federal minimum wage of $7.25, he said.  He says he will carefully consider legislation that has been introduced to once again boost the minimum wage.

“Bridging this gap is not only the right thing to do to ensure that women are on the same financial footing as men, but it also makes economic sense”, says Rep. David N. Cicilline.  At the federal level, the  Democratic Congressman has supported the ‘When Women Succeed, America Succeeds’ economic agenda that would address issues like the minimum wage, paycheck fairness, and access to quality and affordable child care. “Tackling these issues is a step toward helping women save and earn a secure retirement, but we also have to ensure individuals have a safety net so they can live with dignity in their retirement years,” says Cicilline.

With Republican Congressman Ryan in a GOP-controlled House, captured by the Tea Party, leading the charge to dismantle the federal government’s 50 year war on poverty, the casualties of this ideological skirmish if he succeeds will be America’s seniors.  Cutting the safety net that these programs created will make economic insecurity in your older years a very common occurrence.

.             Herb Weiss, LRI ’12, is a Pawtucket writer who covers aging, health care and medical issues.  He can be contacted at hweissri@aol.com.

Oxfam Report: Elites Get Richer; Poor Poorer

Published in Pawtucket Times, January 24, 2014

Just a week before the 44th annual gathering of the global elite at World Economic Forum in Davos, Switzerland, Oxford, England-based Oxfam International released a scathing report claiming that global wealth rests in the hands of just a few very rich people.

According to the report released on Jan. 20, co-authored by Ricardo Fuentes-Nieva, Head of Research, Oxfam Great Britain and Nicholas Galasso, Research and Policy Advisor, Oxfam America, 85 of the wealthiest people own the same amount of wealth as the bottom half of the world’s population.

Widening Income Gap Between Wealthy and Poor

Oxfam’s 31 page report, “Working for the Few,” warns that almost half of the world’s wealth concentrated in just one percent of the population, is a real threat to inclusive political and economic systems, and compounds other economic inequalities – such as those between women and men. The authors say, left unchecked, political institutions are undermined and governments overwhelmingly serve the interests of economic elites – to the detriment of the poor and middle class.

Today the gap between the rich and poor has become wider, with the wealth of the one percent richest people in the world amounting to $110 trillion, adds the report, around 65 times the total wealth of the bottom half of the world’s population. In the United States, the wealthiest one percent captured 95 percent of post-financial crisis growth since 2009, while the bottom 90 percent became poorer.

“Without a concerted effort to tackle inequality, the cascade of privilege and of disadvantage will continue down the generations,” warns Oxfam’s Executive Director, Winnie Byanyima, in her statement announcing the release of her group’s report. She leads the world-wide development organization comprised of 17 organizations working in 90 countries to find solutions to poverty and related injustice around the world.

Byanyima, a grass-roots activist, human rights advocate and a world recognized expert on women’s rights, who plans to attend the Davos meeting, observes, “It is staggering that in the 21st Century, half of the world’s population owns no more than tiny elite whose numbers could all sit comfortably in a single train carriage.”

“We cannot hope to win the fight against poverty without tackling inequality. Widening inequality is creating a vicious circle where wealth and power are increasingly concentrated in the hands of a few, leaving the rest of us to fight over crumbs from the top table,” says Bryanyima.

Bryanyima adds, “In developed and developing countries alike, we are increasingly living in a world where the lowest tax rates, the best health and education and the opportunity to influence are being given not just to the rich but also to their children.”

“Without a concerted effort to tackle inequality, the cascade of privilege and of disadvantage will continue down the generations,” states Bryanyima, noting that “We will soon live in a world where equality of opportunity is just a dream.”

Specific policies have widened the income gap between the rich and poor over the last decades, including financial deregulation, tax havens and secrecy, anti-competitive business practice, lower tax rates on high incomes and investments and cuts or underinvestment in public services for the majority. For instance, since the late 1970s, tax rates for the richest have fallen in 29 of the 30 countries for which data are available. In these places the rich not only get more money but also pay less tax on it.

Oxfam’s report calls on those gathered at this week’s World Economic Forum to take tackle inequity by cracking down on financial secrecy and tax dodging, including investing in universal education and healthcare; demand a living wage in all companies, and agreeing a global goal to end extreme inequality in every country.

Inequity in Our Back Yard, Too

Commenting on Oxfam’s report release, Robert B. Reich, former Secretary of Labor under President Bill Clinton who now serves as Chancellor’s Professor of Public Policy at the Goldman School of Public Policy at the University of California, Berkeley, notes that inequality in the United State is not “that far off” from other countries. “Here, the 400 richest Americans have more wealth than the bottom 150 million Americans put together. We’re getting close to a tipping point where inequality undermines our economy (because the vast middle class doesn’t have the purchasing power to keep the economy going), hurts our democracy (because a handful of extremely rich individuals can control politics), and causes most people to feel the dice are loaded against them, he says.

Reich’s award-winning documentary “Inequality for All” — now out on iTunes, DVD, and On Demand — explains the roots of inequality, in the U.S. and around the world. For details, go to http://www.inequalityforall.com.

Kate Brewster, Executive Director of Rhode Island’s The Economic Progress Institute, notes that Oxfam’s report puts the growing problem of inequality on the world stage. “As the experts point out, inequality is not inevitable, but a manmade problem that can be tackled with policies that reward everyone for hard work, not just a few,” she says.

“Rhode Island has not escaped this disturbing trend,” states Brewster. According to a report issued by the Center on Budget and Policy Priorities, the Ocean State experienced the 9th largest increase in income inequality in the country between the late 1970s and mid-2000s. During this time the income of the top fifth rose by 99 percent while the bottom fifth grew by only 12 percent, she says.

Legislative Fixes to Reduce Income Gap

Brewster says there are two “two concrete policies” that the Rhode Island General Assembly could enact this legislative session that would immediately boost the income of low-income Rhode Islanders and begin to reverse this trend, specifically increasing the state’s minimum wage and increasing the refund available through the state’s Earned Income Tax Credit. “The latter would not only boost the income of low-wage workers but also bring more equity to a tax structure that has provided significant tax breaks to wealthy individuals and businesses for years,” she says.

Advocate Susan Sweet, a former state official and lobbyist for nonprofit groups, notes that while Rhode Island and the nation don’t have an overwhelming majority of citizens suffering the worst extremes of poverty such as starvation, homelessness and societal abandonment that exists in some other countries, we have our share. We also have a large and expanding underclass of counter culture and underground economy that serves to hurt the cohesiveness of society,” says the Rumford resident.

Sweet worries about the income gap between the poor and wealthy that will happen in years to come because of state policies. “The state took millions away from retired people who are receiving an average of $25,000 a year in their state pension and are in their seventies on average. The state gambled on the Studio 38 boondoggle, sold these risky bonds to unknown parties, and want to pay these gambling debts back to the investors because they have a ‘moral obligation’ to do so. Where is the moral obligation to those who performed their responsibilities by working for the state for many years with the promise of a secure retirement?” she says.

And what does she expect to see coming out of the General Assembly? “This year we will hear rhetoric to raise the absurdly low minimum wage in the nation and in the state, but not enough to give workers a decent living wage; we will hear promises to improve education, while students that have tried to achieve under great odds will be denied high school diplomas while the educational infrastructure remains in place and unchanging; we will be assured that the key to R.I.’s unyielding high unemployment rate has been found – again; and we will continue on the path of inequality.”

Oak Hill resident, Lisa Roseman Beade, an academic tutor who is been active in Progressive causes, says the U.S. has the widest income gap of any developing nation. “’Trickle down economics’ has turned into “vacuum upwards economics”. We need fair wages and fair and equitable taxation rates to circulate the money. That’s what puts people to work and will reduce the widening income gap between the nation’s wealthy and poor. Instead, workers, who have been breaking the bar in productivity year after year, now receive only 1 percent of the record breaking profits.”

Beade calls for keeping corporate dollars out of politics and supports the creation of a single payer healthcare system that would make healthcare a civil right.

She believes that change will only come when “we all stop the scape-goating teachers and workers and public employees and demand that we all have good wages, good benefits and good pensions and by restoring state levels to those pre-1998. If lower taxes create jobs, and taxes have never been lower…where are the jobs?”

“A vibrant, safe and livable community with good community services can only come if everyone earns enough and everyone pays their fair share of taxes. Let’s make paying taxes patriotic again,” says Beade.

A Final Note…

It’s time to hammer out a comprehensive legislative fix to reducing the wide income gap between the Ocean State’s wealthy and poor. Let those declared candidates for Governor come out with detailed briefing papers, unveiling their comprehensive approach to enable Rhode Islanders to finally make a living wage. That is tell the voters how you will close the income gap between the state’s have and have nots. Let the debate begin.

Herb Weiss, LRI ’12, is a writer who covers aging, health care, medical issues and Rhode Island’s political scene.

Collette’s Employees Key to Soaring Profits

Published in Pawtucket Times, July 17, 2014

During one of the most devastating economic downturns since the Great Depression, companies throughout the nation put hiring decisions on hold, even slashing employee benefits and compensation. But, savvy CEOs create employee benefits and compensation, to retain their good workers and grow their businesses. Yes, they know that employees play a key role in positively impacting their bottom-line, even ensuring their organizations financial survival in really bad times.

Just listening to talk radio and you will continually hear how the high cost of doing business in the Ocean State, fueled by taxes and regulation, drives businesses out-of-state in droves. But, business is booming at Pawtucket-based Collette and its CEO and President Dan Sullivan, Jr., can easily tell you why – his 544 employees.

With Rhode Island and Nevada tied for having the highest unemployment rate in the nation, Collette, one of the oldest tour operators in the nation, is looking to fill jobs. “We are doing everything we can to improve the employment statistics in Rhode Island,” said Sullivan. “Right now, Collette is focused on growth and acquiring great talent right in our own backyard and increasing job opportunities.”

Back in 1918, when founder Jack Collette established the travel company, World War I had just ended. The Boston Red Sox had won the World Series and porterhouse steak was 54 cents pre-pound. The company’s first tour left Boston for Florida, taking their customers on a three-week adventure for just $61.50. Today, Collette offers more than 150 tours to destinations across seven continents.

Company Values Employee Longevity

According to Sullivan, Collette, now a third generation family owned company, has been honored seven times as the Best Places to Work in Rhode Island. “It’s not just a job; the people love what they do,” observes Sullivan. Whenever Collette hires someone, the company wants the employee to be there for a long time. “We value longevity. We take care of our employees like family,” touts Sullivan.

Although Collette annually offers a performance-based incentive based on the company’s overall performance to its workforce, just two weeks ago every full-time employee who was hired before a designated date received an additional whopping $1,000 bonus at a company celebration held at the Rhode Island Convention Center.
Not bad when Rhode Island companies are slashing benefits and employee compensation.

At this celebration, most of Collette’s 544 employees including others joining them from the company’s offices near Toronto, Ontario, Canada, Vancouver, British Columbia, Canada and London, England, came to get a big thank you from Dan Sullivan Jr., along with his family and other top corporate executives. At a random drawing held that evening, 10 lucky full-time employees each received a $10,000 prize.

“This is to celebrate the success the team had this year,” says Sullivan. “In 2013, the company experienced a second consecutive year of record-breaking revenue and double-digit growth. With a 95-year track record, this is a major accomplishment. It’s our heartfelt ‘thank you’ to every employee for all they do to drive the company forward.”

The tradition of incentivizing Collette’s employees based on the performance of the company dates back several decades, notes Sullivan, who says that he wants all of Collette’s employees to “act as if they own the business and to reward them based on the performance of the company.”

Sullivan pointed out that the $1,000, which was on top of the company’s annual performance base incentive, was a result (77 percent of the employees received it) of one of the most profitable years in its long history. Collette is currently up over 37% in advanced reservations for 2014, too.

According to Sullivan, 82-year old Betty Sullivan, sister of the late Dan Sullivan, former President and CEO of Collette, was honored for her 50 years of service to the company. In recognizing her years of service, Collette gave her a new car.

To improve the health and quality of its employees’ lives, which in turn will enhance their productivity and competitiveness, last July Collette also built a 4,620 square foot Wellness Center that offers two levels of exercise areas and amenities for use by its employees and their families. It also includes one group exercise room, full facilities for men and women (locker room with showers, bathroom, etc.), towel service and more.

Life Long Learning

“Part of our long-term strategy is to rely on learning and critical skills development for growth and performance [of its employees],” said John Galvin, Chief Financial Officer for Collette. “Our goal is to develop and maintain a culture of learning in the organization – this is from the top down. Even the Executives are required to pursue continued learning. We want our entire team committed to continuous learning because this will make all of us more successful in the long run.”

Galvin says, “We offer classroom training for our in-house employees as well as newly hired members of the sales team. In 2013, we provided over 11,000 combined hours of training. Training will be made even more accessible to our outside offices with the use of our new video conferencing software.”

Tuition assistance is available to full-time employees who have worked here for six months, adds Galvin, noting that courses, up to two courses per semester, must be taken through an accredited program that’s job related. He notes that all courses have to be approved by an employee’s supervisor or manager and also by Human Resources Department. Once a grade is verified the employee’s tuition reimbursement will be processed.

Currently, there are 14 Collette employees enrolled in school for advanced degrees, and 215 employees are participating in multiple online training programs through the company’s innovative Learning Management System. In 2013 alone, Galvin states, “14 of our employees completed the Bryant Certificate program and four others completed degree programs earning a master’s, bachelor’s degree, and two earned associate’s degrees.”

As an employee perk, Collette even offers discounted tours to employees and FAM, or “Familiarization,” time off,” adds Jeni Wilson, Collette’s Vice President of Human Resources. “It gives employees a chance to become familiar with the products Collette sells without them having to tap into vacation time, and it is certainly a nice perk for employees and their families,” she notes.

Giving Back to Your Community

A sense of community even drives its charitable endeavors, says Sullivan, who notes that since 1997, his company has given more than $7 million to local and worldwide projects. Through employee-led initiatives, 20,000 children have received enhanced education; balanced nutrition; and clean water.

Sullivan says that Collette employees have the opportunity to designate four work hours each month to volunteer, too. In 2013, the Collette employee volunteers gave 2,263 hours to its communities.

“I feel like I get so much joy out of life that it is only fitting for me to try and give back,” said Chris Cahill, Collette’s Applications Developer. More specifically, the company allows its employees to travel worldwide and experience new cultures and Collette’s volunteer program gives them an opportunity to “give back to the communities they visit. An 11 year Collette employee, Cahill volunteers at Pawtucket Proud Day, the Rhode Island Food Bank and Tourism Cares event.

Collette has received kudos for its spirit of volunteerism. The company recently won a World Travel Market Global Award in recognition of its global philanthropic work over the past 12 months. Locally, Sullivan noted that his company was one of the local companies honored with The Ernie Marot Humanitarian Award Dinner by the Pawtucket Soup Kitchen. The award honored some of the kitchen’s most committed supporters.

Employees Are Assets

In Rhode Island or across the nation, successful companies view their employees and customers as their most valuable assets, says Edward M. Mazze former Dean of the College of Business Administration (from 1998 to 2006) at the University of Rhode Island. “To remain in business you must have the type of employee who is going to be loyal to your company and at the same time be customer-oriented,” he says.

Compensation and Benefit programs, like Collette, offers, will allow you to both motivate and compensate the best people, keeping them from going over to your competitor, says Mazze.

But it just makes good business sense to retain your employees rather then starting a job search to hire employees to fill vacant positions. “Giving a person a thousand dollar bonus is much cheaper than having to go into the market and fill the position,” adds Mazze.

Collette, like many over savvy companies, puts its dollars in its employees’ pockets, even supporting a myriad of worthy nonprofit causes both locally and globally. Collette is a perfect case study for other CEOs to look at – being penny-wise and pound foolish can be hazardous to your company’s bottom-line. Recognizing the importance of your employees’ role in meeting your business objectives will come back a thousand fold. Just ask Dan Sullivan, Jr.

For more information about Collette, visit http://www.gocollette.com.

Herb Weiss, LRI ’12, is a Pawtucket-based writer who covers aging, health care, medical and even business issues. He can be reached at hweissri@aol.com.

Job Hunting No Easy Chore as You Grow Older

Published in the Pawtucket Times, November 29, 2013

Last Friday, the U.S. Bureau of Labor Statistics brought bad news to over 57,000 job-less Rhode Islanders. According to the federal agency, Rhode Island’s unemployment rate of 9.2 percent is the nation’s second highest, followed by Nevada’s rate that is one percent higher. Compare this to 7.3 percent, the national jobless rate for that month.

When hearing about the Ocean State’s national distinction of having one of the highest unemployment rates among fifty states, Henry Rosenthal, an Oak Hill, Pawtucket resident since 1955, who has been unemployed for 16 months, called it a “real disgrace. The dismal statistics released only confirmed what the older job hunter personally knows from sending out hundreds of resumes, it’s an extremely tough job market.

Older Job Seeker Can’t Find Work

But, to make matters worse, 63-year-old Rosenthal, and other aging baby boomers, will bluntly tell you that age discrimination is derailing their efforts of finding meaningful work that pays a decent wage and benefits.

Even if you totally believe that your age keeps you from getting a job, it is not always easy to sue because it is tough to prove, says Rosenthal.

In April 2012, his Dallas-based employer downsized, which led to Rosenthal losing his sales job of selling loan origination software to banks. Throughout his 45 year employment career, he had a very stable employment record. He only recalls two other jobs that were lost due to his lack of seniority when corporate mergers occurred.

Rosenthal, a graduate of Temple University, had always been able to find a new position quickly when losing a job because of his “skill set and previous work experience,” he says.

But today things are different.

Rhode Island’s puttering economy has kept Rosenthal from easily landing a new position. In the few times he was able to get his foot in the door for an interview, he was told afterwards that he was “perfectly qualified” for the position, in some instances even over-qualified, but ultimately he received no job offer.

“I honestly believe that jobs have not been offered to me because of age,” charges Rosenthal, who believes that ”younger people who oversee the hiring tend to be intimated with the older job applicants and feel threatened.”

Although it is against federal law [The Age Discrimination in Employment Act of 1967] to ask applicants how old they are, “it’s easy to figure out how old a person is,” notes Rosenthal. “By asking when you graduated high school and college a company can figure out your age,” he says.

It’s About Who You Know

During his ongoing job search, Rosenthal quickly realized that in many cases it might just take a personal relationship in a company to get an interview. With all of his previous employers based either across the nation or located all over the world, he has very few contacts with the local business community, he notes.

“Unless you get a direct reference or have a personal connection with a potential employer, they just might hire a younger applicant because they can pay less money or think they won’t take time off because of health issues,” he quips.

“Research findings will tell you that older workers are more responsible and loyal than their younger colleagues, and have a better work ethic, too,” Rosenthal is quick to say. Don’t believe that older workers take more time off then younger employees, he adds.

As Thanksgiving approaches, Rosenthal keeps plugging along sending out resumes hoping to reel in that full-time job. With being two years shy of age 65, he says, “I am just not interested in retiring because I don’t have enough hobbies or interests to keep me busy.”

Like many other long-term unemployed Rhode Islanders, Rosenthal just tries to keep the faith, realizing that “sooner or later something will turn up. To survive, “you don’t look backward you just look forward.”

What Some Polls Say

It seems that Rosenthal is not alone in his belief that age can make a job search more challenging to find full-time employment. According to an Associated Press-NORC Center poll results, detailed in “Working Longer: Older Americans’ Attitudes on Work and Retirement,” 55 percent of those 50 and over who searched for employment in the past five years viewed their search as difficult, and 43 percent thought employers were concerned about their age.

The poll found that 69 percent of the older job seekers reported few available jobs 63 percent say the jobs did not pay well, nor did they offer good benefits (53 percent). Around one-third of the respondents were told they were over qualified [like Rosenthal].

But the October 2013 poll also revealed that some employers do value older workers. Forty three percent of the older respondents seeking employment in the last five years say they encountered a high demand for their skills, and 31 percent say there was a high demand for their experiences.

According to the poll’s findings, “unemployed people aged 45 to 54 were out of work 45 weeks on average, those 55 to 64 were jobless for 57 weeks and those 65 and older an average of 51 weeks.”

Meanwhile, an AARP poll also released last month, found age discrimination “rampant” in New York City for those age 50 and over. The researchers found that when an aging baby boomer loses a job it may take them about 4 months longer than younger job seekers to find another one.

Forty eight percent of the survey respondents claim they either personally experienced age discrimination or witnessed it directed at a family member or friend who has turned fifty years old. Almost half of these respondents either personally or witnessed a person not being hired because of their age.

Increasing Your Odds of Finding Work

Kathy Aguiar, principal employment and training interviewer at West Warwick-based Network Rhode Island Career Center. agrees with Rosenthal’s personal observations and the above cited poll results that indicate that older job seekers can be blocked from gaining meaningful employment by age discrimination. However, Aguiar, who has 25 years of assisting Rhode Island’s unemployed get work, tells me that there are job hunting skills and techniques that you can use to increase your odds in finding that job.

“It’s not the 1980s and with a 9.3 percent unemployment rate you must change with the times,” urges Aguiar, stressing that the 80s way of writing a resume is totally outdated today.

If your resume is not formatted correctly, computer systems, called Applicant Tracking Systems, won’t identify you as a potential candidate, says Aguiar, who says that “75 percent of the applicants applying by internet will be thrown out of the selection process because of this problem.”

Applicant Tracking Systems will skip over employment history if you put that information under “career development” instead of “work experience,” on your resume, adds Aguiar. “Always put the company’s name first, followed by job title, and employment dates.”

Aguiar warns applicants not to save resumes as PDF files because Applicant Tracking Systems cannot read this documents. Save it on a word file, she recommends.

Today, one resume does not fit all, notes Aguiar. Especially in Rhode Island you have to target your resume to the position you are seeking. You have to revise your resume to the position you are seeking. .

A well-written resume combined with using Social Media, including Linkedin, Facebook, and Twitter, and good networking skills can lead to a successful job search, adds Aguiar.

Finally, one of the best ways to get an interview and ultimately becoming gainfully employed is by finding someone within a company to be a personal reference. “Who you know is still important, especially in Rhode Island.” You may even get extra points when your resume is reviewed because of the internal reference, she says.

National polls tell us that ageism is running rampant in the employment sector. You can not deny its existence when you continue to hear stories from those age 50 and over unemployed family members, friends, neighbors, and acquaintances, who tell you about their frustrating and very challenging experiences of seeking gainful employment.

Only in this country do we not value the wisdom and knowledge that our elders provide us. It is time for a change in our thinking and attitudes.

If an employer is worried about his bottom line, just consider hiring an older worker. You will most certainly will get the bang for your buck by bringing in an aging baby boomer who is loyal, dependable, and brings a skill set and life experience that most certainly will benefit your company. To me, it’s a no brainer.

Herb Weiss LRI ’12, is a Pawtucket-based writer who covers aging, health care and medical issues. He can be reached at hweissri@aol.com

Retooling America’s Manufacturing Sector

Published in Pawtucket Times, February 15, 2013

Over 50 years ago, you could hear the humming of the machines coming from Rhode Island’s factories.  The piercing sound of factory whistles would rip through the surrounding neighborhood, alerting all that a shift was ending and the next would soon begin.  

Weaving cotton into textiles came from mills scattered throughout northern Rhode Island which translated into work opportunities for all.  Traveling from the City of Providence, the CapitalCity to the City of Pawtucket, the birthplace of the nation’s Industrial Revolution, through Central Falls and up through the City of Woonsocket, you will discover that once we were the hub for the manufacturing of fabric for the nation’s second world war effort. For those factories filling three shifts, meant thousands of workers working in these mills, giving them a place to earn an honorable living. Blue collar workers fueled the nation’s economy as they bought homes, automobiles, as well as providing the  resources to send their children to colleges and universities. “Made in America” was a lifestyle and we were proud of it. 

Today, there is silence in many of these mills and for many of them, a new identity as these same factories have been transformed into artist lofts and studios or renovated for condo living.    For those factories still in operation, many of these manufacturers have decreased the number of shifts, thus reducing their workforce and ultimately impacting many of the local small businesses, leading to closures because of lack of customers.  Simply put, it’s the domino affect and the last piece might fall without Congressional action.   

Manufacturing Goes Over Seas

Over this decade, America’s manufacturing sector has crumbled giving way to China and third world countries to pick up the ball.  Drastically lower wages enable Chinese manufacturers to make cheaper goods sold to consumers for less then it would cost for the items to be made by an American-based manufacturing company. Along with lower wages, Chinese manufacturers face less environmental and safety regulations, taxes and have subsidized operational costs.  Imbalanced trade agreements are not favorable to American manufacturers who are losing the “economic race”, thus resulting in a loss of profits and employee lay offs.  Many of the nation’s manufacturers are being forced out of business, permanently closing their doors in cities and towns throughout this nation.       

A shopping trip always leaves me very unsettled about the flood of cheap imported productions into our nation.  Lower price tags on goods made outside of this country are enticing, but how often is quality been sacrificed for price?  We’ve  become a country of ‘mediocraty’ where its “good enough”.  Imported products ultimately impacts America’s children, who are now less likely to experience the prosperity that their parents once achieved because of the country’s manufacturing economy, which has now begun to falter and tilt to a service economy.     

Shelves of big box stores are packed with electronics and appliances, with most of these items stamped “Made in China.” Your local department store filled with discount bins and clothing racks are certainly not immune from this labeling.  The next time you are shopping, examine the country of origin for that product you are holding.  You guessed it, clothing, dishes, pots and pans, picture frames, all made from Chinese manufacturing companies. 

 Manufacturing Plants Sitting Idle

 As America’s manufacturing sector is decimated by the Chinese along with our communities losing higher paying manufacturing jobs, only lower paying service sector jobs will become available to low and middle income Americans. US Bureau of Labor Statistics 2011 Quarterly Census of Employment and Wages show that the average Rhode Island manufacturing job pays $50,823 annually and that there are currently 40,341 employees directly related to manufacturing. Six years ago, over 52,000 Rhode Islanders worked in the manufacturing sector.

Currently, cities and towns now see manufacturing plants sitting idle and empty or underutilized, often times reducing their tax base. This continued trend will not allow for a balanced economy.  Rhode Island can ill afford to lose its existing manufacturing base, ultimately thousands of people to the state’s unemployment statistics.

 

 Once upon a time, “Made in America” stamped on products gave the buyer an assurance of quality.  Government recalls protected our citizens from products that might harm or kill.  As we are increasingly aware, “Made in China” does not always ensure quality (such as pharmaceuticals, tooth paste and defective tires) because of poor Chinese governmental oversight.  In 2007, newspapers reported that some exported toys “Made in China” were produced with high levels of lead paint, being sent to tens of thousands of toy stores throughout the nation, putting our nation’s children at risk. At this time, even lack of product quality control even allowed poisoned pet food manufactured by Chinese companies to be shipped to America, killing thousands of cats and dogs.   

 Resuscitating the Nation’s Manufacturing Sector

With the kickoff of the 113th Congressional Session last month, it is crucial that the Democratic and Republican politicians thoroughly debate this nation’s trade policies and come up with viable bipartisan solutions to reenergizing America’s manufacturing sector.

Most importantly, what steps will President Barrack H. Obama working with a divided Congress take to ensure that American well-paying jobs do not vanish in the global economy?   On Tuesday evening, the President, addressing a joint session of Congress, gave us some clues in his State of the Union speech about retooling America’s manufacturing sector. 

Although the President touched on immigration reform and border security, early child education, clean energy technologies, the war in Afghanistan, and confronting gun violence, he called for fixing the nation’s aging infrastructure, along with launching manufacturing hubs, where businesses partner with the Department of Defense and Energy, to create high tech-jobs.  He looked to Congress to create a network of 15 of these hubs to “guarantee that the next revolution in manufacturing is “Made in America.”   If Congress blocks this economic initiative the defiant President plans to use executive orders to create three hubs on his own.

Meanwhile, redesigning the nation’s high schools to enable graduates to meet the demands of a high-tech economy can only help manufacturing companies, the noted President Obama.  Schools would be rewarded to develop partnerships with colleges and employers to create classes that teach science, technology, engineering and math skills needed by the nation’s manufacturing sector, he said.

In the Ocean State, as part of his ongoing work to jump start Rhode Island’s economy back, U.S. Rep. David N. Cicilline (D-RI)  at North East Knitting Company in Pawtucket, unveiled another version of his Make It In America Manufacturing Act to target federal investment in manufacturing, helping create jobs, generate public-private partnerships, and support small business growth. (This legislative proposal is similar to one that he introduced two years ago.)

“When they’re competing on a level playing field, American workers outperform competitors across the world,” said Cicilline. Noting that Rhode Island’s economy was built on the strength of its manufacturing industry, the Congressman who represents the 1st Congressional District, tapping into feedback from his Ocean State constituents and the Brookings Institution, crafted the legislative proposal to give manufacturer the resources needed to compete successfully, grow jobs, and get the state and national economy moving again.

Senator Kirsten Gillibrand (D-NY), has introduced the companion measure in the Senate.  If signed into law, Cicilline’s Make It In America Manufacturing Act would create a competitive incentive grant program, jointly administered through the Departments of Labor and Commerce. States or regional partnerships may apply for the program, and successful applicants will receive grant funds to help implement innovative Manufacturing Enhancement Strategies. 

Meanwhile, funds can be used to create a revolving loan fund, to issue low interest loans to manufacturers, or to provide grants to non-profits, including community colleges, helping manufacturers to address the skills gap that hinders growth in the manufacturing sector.  The loan funds could also be used to increase exports and domestic supply chain opportunities, improve energy efficiency.  Also, the loans could be used to retool and expand existing manufacturing facilities to compete in the 21st century economy.

Seeking a Bipartisan Compromise

The clocks cannot be turned back.  The global economy is here to stay.  Clearly, Congressional gridlock must end by federal lawmakers seeking legislative solutions to making the nation’s manufacturing sector more competitive in a global economy.  Democratic and GOP lawmakers must hammer out bipartisan solutions to enable the nation’s manufacturing companies to fairly compete worldwide and to ensure that trade polices are balanced and fair for all.  

Many of President Obama’s repackaged proposals (reintroduced in his hour long State of the Union speech) and even Cicilline’s manufacturing proposal were derailed in the last Congress in a Republican-controlled House, where GOP Tea Party members practiced anti-compromise politics.  It becomes crucial for the President’s legislative agenda along with Cicilline’s Make It In America Manufacturing Act, to not be bottled up in the House but truly debated.

With the dust settling from November’s elections, the America public has sent both the President and Congress a strong, clear message that is: work together to fix the nation’s sagging economy. Do the people’s work and leave your political bickering outside the House and Senate Chambers.  Compromise and keep manufacturing in America.

Herb Weiss, LRI ’12, is a freelance writer covering aging, health care and medical, even business issues. He can be reached at hweissri@aol.com

 

           

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